Karet — Terms of Service

Draft — review pending. This document is the working draft of the Karet terms of service. The legally-binding version is the counsel-reviewed text that supersedes this draft before launch. Until the launch gate is satisfied, this document is informational only.

Effective date: TBD · Version: 0.1-draft · Last updated: 2026-10-04

This is an English translation. The Dutch version (Algemene voorwaarden, /legal/terms) is the authoritative text; if the two differ, the Dutch version applies.

1. Who we are

Karet is provided by Karet Finance B.V. i.o. ("Karet", "we", "us"), based in Amsterdam, the Netherlands (Chamber of Commerce (KvK) registration pending). "i.o." stands for in oprichting: the B.V. is currently being incorporated.

You can reach us at jeff@karet.money (general), privacy@karet.money (privacy) and security@karet.money (security).

2. What Karet is

Karet is an online money assistant for entrepreneurs: your business (for example your B.V. or sole proprietorship) and your personal finances in one place. Among other things, you can:

connect bank accounts, brokerage accounts and crypto exchanges (read-only) or import data;
keep your books, create invoices and upload documents;
ask an AI assistant questions and have it produce AI reports and signals;
keep track of obligations and deadlines (such as VAT returns) and have drafts of financial statements prepared.

Karet is first and foremost software. We are not a bank, a payment institution, an investment adviser or a wealth manager. We do not hold money for you and we do not execute payments or transactions on your behalf. The software is not an accountant or tax adviser and never files returns or other documents itself with the Dutch Tax Administration (Belastingdienst), the Chamber of Commerce or any other authority.

Accounting services (optional). In addition, Karet offers, as a separate and optional service, support from its own licensed accountant, employed by Karet Finance B.V. i.o. At your request, that accountant can review your bookkeeping and prepare and file your returns and other statutory documents. This is how it works:

the accountant only starts after your explicit order; without an order, the accountant does not look at your data;
the scope of the engagement and any separate fee are agreed with you per engagement, before the work starts; the fee is not included in your subscription unless we expressly say so;
the accountant is bound by confidentiality and by the professional rules that apply to accountants;
you remain responsible for the accuracy and completeness of the data you provide.

You are free to work with your own external accountant instead (see section 8).

Features can change. We add, adjust and sometimes remove features. If we remove something material that you pay for, we tell you in advance (see section 14).

3. Your account and who may use Karet

You must be 18 or older and able to enter into a contract. If you use Karet on behalf of a business, you confirm that you may represent it.
An account is personal. Do not share your sign-in details. To give others access, invite them to your workspace as a member or viewer.
You are responsible for who you give access to your workspace and for what they do there. As a workspace owner you can revoke access.
Keep your account secure. We recommend a passkey or two-step verification. If you notice misuse, report it straight away to security@karet.money.
Give us accurate details and keep them up to date.

4. Trial and subscription

Trial. A new account gets 14 days of Karet Pro without having to enter a payment card. You are not committed to anything: no paid subscription starts unless you choose one. There is one trial per person. During the trial, lower usage limits apply to the AI features and you can have at most two workspaces.

After the trial. If you do not choose a subscription, your account stays available in read-only mode. Your data is not deleted or hidden; you can keep viewing and exporting it. New bookings, syncing and AI features then require a subscription.

Subscription. You subscribe in the app through our payment provider Stripe. Current prices are on our pricing page (karet.money/prijzen), and you see the exact amount, including any extra businesses or members and VAT, before you pay. Payment details are processed by Stripe; Karet never sees or stores your full card number.

Renewal. A subscription renews automatically for each period (monthly or yearly, as you choose) and is charged in advance, until you cancel. If you upgrade during the trial, your first paid period only starts when the trial ends.

Cancelling. You can cancel at any time via Settings → Billing. Cancellation takes effect at the end of the current period; until then you keep Pro. After that your account returns to read-only. Cancelling your subscription does not delete your account or your data; see section 13.

Price changes. We may change our prices. We notify you by email at least 30 days before a price increase applies to a running subscription. If you do not agree, you can cancel before the new price takes effect.

Mobile apps. You cannot start or change a subscription in the mobile apps; you do that on the website.

5. Bank connections

How it works. Karet retrieves bank data through Enable Banking Oy (Finland), a registered account information service provider (AISP) under PSD2, supervised by the Finnish Financial Supervisory Authority (FIN-FSA). Karet operates under Enable Banking's licence. When you connect a bank, you are sent to Enable Banking and to your own bank, and you give your consent to share your account information there yourself.

Read-only. A bank connection gives Karet read access only to account information such as balances, transactions, IBAN and account holder name. Karet never initiates payments and never moves money, and cannot do so through this connection.

Revoking consent. You can revoke your consent at any time: by disconnecting the bank in Karet, or at your bank. After you disconnect we no longer fetch new data. Data already in your workspace stays there until you delete it or the workspace.

Expiry and re-consent. Your consent is valid for a limited period set by your bank (at most 180 days). After that you need to give consent again to keep the connection active. Karet shows in the app when that is needed; your history is kept.

Accuracy. The data comes from your bank. How complete, accurate and up to date it is depends on your bank and on Enable Banking. Syncing can be delayed or temporarily fail, and not every bank provides every data point. Check important amounts at the source.

Other connections. Brokerage and crypto connections (such as Saxo, Interactive Brokers, Bitvavo and SnapTrade) are read-only as well. If a connection asks for an API key, use a key with read-only permissions. Karet does not place orders or trades.

The parties that process data on our behalf are listed at /legal/sub-processors.

6. AI features

Karet uses AI for, among other things, the assistant, transaction explanations, suggested bookings, signals, reports and draft statements. Which AI systems we use and what data is sent to them is described at /legal/ai-systems.

AI can be wrong. Output can be incomplete, out of date or incorrect, even when it sounds convincing. Treat AI output as an estimate and check it before relying on it.
Not advice. Nothing in the software, including AI output, is financial, tax, legal, investment or accounting advice. Only what Karet's accountant tells you within an engagement (section 2) is covered by that engagement.
You stay responsible. Decisions, your records and your filings are your responsibility. The software does not file anything with the Dutch Tax Administration (Belastingdienst), the Chamber of Commerce or any other authority on your behalf.
Statutory documents are drafts. Statements Karet prepares, such as a profit and loss account, annual accounts or a VAT return, are drafts. Have them checked by yourself or your accountant before you use or file them. Filing is done by you or by an accountant: Karet's accountant if you order that (section 2), or your own. Nothing is filed without an accountant's review and your order.
Human review. You can have any AI output reviewed by a person. Email privacy@karet.money with the output; we respond within 10 working days.
No training on your data. We do not use your data to train AI models.
Usage limits. AI features have usage limits per workspace, which are lower during the trial. You can see your usage in the app.

7. What you may not do

Do not use Karet to:

do anything unlawful, including fraud, money laundering or misleading the tax authorities, your accountant or anyone else;
process data about people or businesses you have no right or legal basis to process;
access accounts, workspaces or data that are not yours, or circumvent security;
overload, scrape or access the service by automated means beyond the features we offer for that;
circumvent usage limits or the trial, for example by repeatedly creating new accounts;
copy, resell or rebuild the software, or decompile it except where the law expressly allows;
upload malicious code.

Found a security issue? Report it to security@karet.money. See also /trust.

8. Your data and content

Your data stays yours. Everything you put into or connect to Karet remains yours. You only give us the right to process it as far as needed to provide, secure and improve Karet, as described in our privacy policy.
Privacy. How we process personal data, what rights you have and how long we keep data is set out in the privacy policy at /legal/privacy.
Accountants and your data. Karet's accountant only accesses your bank data and bookkeeping for an engagement you ordered yourself, and is bound by confidentiality. We share your data with an external accountant only at your explicit instruction, for example when you send a draft to your own accountant. Without an order or instruction, no accountant gets access to your data.
Data processing agreement. If you process personal data through Karet on behalf of your business, our data processing agreement (DPA) at /legal/dpa applies. The DPA forms part of these terms.
Your retention obligation. Karet helps you keep your records, but is not meant to be your only archive. Your statutory record-keeping obligation (usually 7 years in the Netherlands) stays with you. Export your data before you delete your account or a workspace.
What you upload. You confirm that you have the right to use the documents and data you upload.

9. Intellectual property

Karet, including the software, design, text and brand, belongs to Karet Finance B.V. i.o. or its licensors. For as long as your account runs, you get a personal, non-transferable right to use Karet in line with these terms.

If you give us feedback or ideas, we may use them without any obligation to you.

10. Availability

We do our best to keep Karet available and secure, but we give no availability guarantee (no uptime SLA). Maintenance and outages at our end or at parties we depend on (such as hosting, your bank, Enable Banking or AI providers) can make Karet or part of it temporarily unavailable. Current status is at /status.

11. Liability

Karet provides information and tools, not advice. We are not liable for decisions you make based on Karet, for errors in AI output, or for incorrect or incomplete data from your bank or other sources. We are not responsible for the work of your own external accountant.
Karet's accounting services (section 2) are performed with the care required by the applicable professional rules. The limitation below applies to them as well, unless the engagement letter says otherwise.
We are not liable for indirect loss, such as consequential loss, lost profit, missed savings, fines or additional tax assessments.
Our total liability is limited to the amount you paid Karet in the 12 months before the event that caused the loss.
These limitations do not apply in case of intent or deliberate recklessness on Karet's part, or to the extent the law does not allow them. If you are a consumer, you keep every right the law mandatorily gives you.

12. Termination by Karet

We may suspend or terminate your account if you seriously or repeatedly breach these terms, if you do not pay, or if the law requires us to. Where reasonably possible we warn you first and give you the opportunity to export your data.

If we stop offering Karet altogether, we tell you at least 30 days in advance so you can export your data.

13. Ending your account, export and deletion

Export. You can export all your data yourself via Settings → Privacy & data. The export is a machine-readable ZIP file (NDJSON / JSON).
Deletion. You can delete your account yourself via Settings → Privacy & data. There is a 30-day grace period: within it you can reverse the deletion by emailing privacy@karet.money. After that we permanently delete your data, except what we are legally required to keep (such as our own invoices to you).
If you have a paid subscription, cancel it as well. How long we keep which data is set out in the privacy policy.

14. Changes to these terms

We may change these terms. For a material change we email you at least 30 days before it takes effect. If you do not agree, you can cancel your subscription and delete your account before the change takes effect. If you keep using Karet after that, the new terms apply. The version and date at the top show which text applies.

15. Governing law and disputes

These terms and your use of Karet are governed by Dutch law. If you have a complaint, please contact us first; we will try to resolve it together.

If that does not work, the District Court of Amsterdam (rechtbank Amsterdam) has jurisdiction. If you are a consumer, you may also choose the court of your place of residence, and you keep the protection the law of your country of residence mandatorily gives you.

16. Contact

General: jeff@karet.money
Privacy: privacy@karet.money
Security: security@karet.money